Frequently Asked Questions

What size projects do you typically work on?

 We do anything from large scale full production to a one or two camera setup. A documentary style commercial, for example, may require several days of planning and filming with a crew. On the other hand, when filming a series of educational or training videos, we batch the videos together in a single day to provide your brand weeks worth of content.


How much do you charge?

 Each project varies in scope and in the amount of resources needed to produce it effectively. For this reason, our primary focus is on the goals of the project. The most important piece of our preliminary discussion is where we determine what your goals are and how our service will help you reach your goals. We only take on projects where you and we feel the value you’ll receive makes the investment in our services a no-brainer. 


How do payments work?

 For most projects we charge 50% up front and 50% at final delivery. Some of our clients pay a monthly retainer or a 6-12 month contract to secure our ongoing services in helping them produce regular video content.


What kind of clients do you work with?

 We work with many types of service and product related industries. Start-ups, non-profits, organizations, entrepreneurs, local small businesses, online content creators, and more. Most of our work is for companies who want to use video to market their products or services online.


What is your process for starting a new project?

 After you’ve filled out a form, we’ll reach out and set up a preliminary meeting. In this meeting we will try to learn as much about your project and goals as possible, including the time frame and desired outcome of the project. After this meeting we will submit a pricing proposal outlining the service we recommend and the associated cost. If accepted, we will send a contract and initial invoice. Once the contract is signed and initial invoice paid, the project will begin on the agreed upon project start date.


Where are you based and will you travel?

Toalson Media is based in San Antonio, TX and provides services for businesses and organizations all over the Central Texas region. As our company grows, we hope to provide services all over the world at any time. For now, we take requests on a project by project basis and, for the right project, can travel.